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Do you offer free shipping?Updated 6 months ago

All orders over $125 will ship Free, with free return/exchange shipping if necessary.


All orders under $125, are shipped with an additional $8 shipping fee and if returned, an $8 return ship fee will be deducted from the refund.

All orders are shipped via FedEx Monday - Friday, excluding holidays.
Orders placed Saturday - Sunday will be processed on Monday, unless it is a holiday, at which it will ship Tuesday.
All orders ship from New York, and most orders ship within 24 hours. 
Delivery Service: 2-10 Business days depending on where you live.

For expedited shipping options and costs, please contact our customer service department at 1-855-879-3278 EXT 1.

Orders shipped to Alaska, Canada, Hawaii and Puerto Rico are billed at a flat rate of $30. 

Shipping cost doesn’t include duty or taxes, this additional amount is payable upon receipt of the package. 

Ecru does not deliver internationally to countries outside of Canada at this time.


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