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How will I know when my order ships?Updated 2 years ago

Order Tracking

All orders come with real time FedEx tracking. A tracking number will be provided to you via email as soon as your order has shipped. You can also track the progress of you shipment at any time from the Shop application on your mobile device or by entering your mobile number to receive SMS updates.  

For online orders, just click on the link in your shipping confirmation email. If you placed a phone order, please call (855) 879-3278 ext. 1

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