Ecru Support Center logo
Ecru Support Center logo

All articles

When can I expect my refund?Updated a year ago

Refunds will be issued in the original payment form, usually within 10 business days from receipt of the returned items at our warehouse.

Please note that all orders over $125 within the continental United States, receive free shipping. All other orders will have an $8 shipping fee added at check out and an $8 return ship fee deducted from a refund. 

Was this article helpful?